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For more information on Payment Methods, Bank Cards, Savings Accounts, Mortgages, Insurance & Opening an Account. Contact Crédit Mutuel: CLICK HERE TO E-MAIL 


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The various methods of payment used in France

Cheque

This enables you to pay for your purchases.
Make sure you have sufficient funds in your account to cover all outstanding cheques.
Otherwise the bank might refuse payment and your banking privileges could be suspended.

Amount written out in full
Amount in figures
Name of payee
Place
Date
Signature

Interbank Payment Order

(Titre Interbancaire de Paiement or T.I.P.)

This is a payment order authorising a withdrawal from your account, corresponding to the amount of your bill. Detach it, date, sign, and  return it to the address indicated on the T.I.P. (accompanied, the first time, by a R.I.B. document - Relevé d'Identité Bancaire = statement of bank details).

Do not send a cheque!


Banker's Cards

In France, several types of cards are in use. 

You will receive a personal identification number (PIN code) for each one, which must be memorised (confidential information).

The most widely used cards are:

The withdrawal card (carte de retrait)

This enables you to make cash withdrawals from a Crédit Mutuel cash dispenser (ATM), in French, Guichet Automatic de Banque or GAB, 24 hours a day.

You can also carry  out the following operations at these ATMs:

  • Transfer money to a savings account
  • Find out balance or your account and details of your most recent operations
  • Obtain a R.I.B. (see above)

The withdrawal and payment card (carte de retrait and paiement)

As in the United Kingdom,  this enables you to :

  • Withdraw money and pay for your purchases worldwide
  • Benefit from repatriation assistance and arrange for certain medical expenses to be paid

 

Moneo

Moneo is an electronic wallet used in France, which provides a straightforward method of paying for minor items of everyday expenditure. It avoids the inconvenience of carrying small change: no need to have a wallet full of coins, keep taking cash out or handling change, etc.

You can use it in many small shops, e.g. bakeries, bars, newsagents, chemists, etc. It is easy to spot and the establishments that take it, as they display a prominent sticker in their window and at the cash desk.

To find out more about this service, please ask your branch.


Which way of saving suits you?

The following savings products are available to permanent residents in France. If you wish to:

  • Earn income on your cash savings:
    • Livret B ("Savings Account B"),
    • Livret Jeune ("Young Person's Savings Account") for 12-25 year old,
    • Compte à terme ("Deposit Account")

  • Save up to buy a property:
    • CEL (Compte Epargen Logement = Property Savings Account)
    • PEL (Plan Epargne Logement = Property Savings Plan).

  • Receive a quarterly income:
    • Terme Fidélité Revenus ("Fidelity Deposit Income")
    • Capital Revenus ("Capital Income")

  • Pass on a capital lump sum after your death:
    • Plan Assur Horizons ("Horizons assurance Plan")
    • Livret Avenir ("Future Account").

    If you are not a permanent resident in France, your Adviser will give you details of which savings accounts are available to you.


What type of plan is right for you?

A consumer loan

If you wish to borrow money for a particular consumer goods purchase,

  • documentary evidence is required
A mortgage loan

If you wish to purchase a house, flat or holiday home, or have property built or works carried out on your behalf:

Crédit Mutuel offers mortgage loans covering all kinds of homes, as well as regulated loans. 

  • You will be asked to provide a copy of the provisional sale agreement (compromis de vente) and any other proof required.

Insurance

If you wish to take out insurance covering:

  • your house in France against fire, storm or flood damage, etc. 
  • your car in France

Or you wish to acquire:

  • civil liability insurance, 
  • health insurance

Crédit Mutuel, with its associate company ACM, offers a wide range of insurance policies.

Crédit Mutuel Protection Vol

("Home Security Service")

This Crédit Mutuel service enables you to protect your home against intruders. If a break-in occurs, a siren will sound and the alarm will immediately be raised at a security centre, which will dispatch a guard to your house.


Would you like to open a bank account in France?

What documentation is needed?

  • a valid passport 
  • proof of residence (e.g. an electricity or water bill covering your home in France or the deeds of title to the property in France).

What types of accounts are available?

  • choose between and ordinary account or a joint account for two people,
  • you can also give power of attorney to a person of your choice, authorising them to undertake operations on your account, on your behalf, 
  • your account can be opened as a Eurocompte, which provides services. Bank charges will be applied in proportion to the services selected.

For information or advice, please:

 What to do if you lose your banker's card or cheque book:

Telephone the Account Control Centre (Centre d'Opposition), which will stop them being used: 

  • in France : 02 98 28 42 28 
  • from abroad : 33 2 98 28 42 28 Declare this loss to the police or gendarmerie, confirm these instructions to stop the card or cheque book to your own Crédit Mutuel branch.

CMO Direct

To manage your accounts remotely or make transfers, you can contact us in whatever way you like:

  • by e-mail: marketing@cmocean.fr
    by telephone on 0821 01 03 03 (1)
  • using a mobile phone: dial these numbers direct: 
    • 2267 from an ORANGE mobile (2), 
    • 2267 from an SFR mobile (2), 
    • 842 from a BOUYGUES mobile (2).
  • via the Internet on www.cmocean.fr (3)

  • by minitel on 3615 CMOCEAN (4),
  • by SMS on DOMITEXTO (5).

One access code covers all services. 
CMO Direct guarantees security and confidentiality. 
Please ask your branch for details.

(1) Calls cost 0.118 €/minute including VAT (2) Call costs depend on your telephone service-provider (3) Call costs depend on your Internet service-provider (4) Minitel calls cost 0.152 €/minute including VAT (5) 0.35 € per message + price of an SMS

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